Help And Support
Call us any time to get real support from real people.
Monday - Sunday, 24 hours a day.
Get quick answers and support in a live chat with our team.
Monday - Friday, 6am - 8pm PST
Saturday - Sunday, 7am - 7pm PST
Hello Happiness Guarantee
You should love your new glasses and contacts—but if you don’t, we’re here to make it right. We can redo your prescription, swap out glasses to improve the fit, or refund you simply because you’ve changed your mind.
Standard ground shipping throughout Canada is always free! Even on returns.
Return your order of glasses or contacts for any reason within 60 days for free.
If you need any help, our team is here for you. Robots are so overrated. Contact us.