Help And Support
Call us any time to get real support from real people.
Monday - Sunday, 24 hours a day.
1-800-274-3937
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Monday - Friday, 6am - 8pm PST
Saturday - Sunday, 7am - 7pm PST
We’ll get back to you soon. If it’s urgent, give us a call instead.
help@helloeyes.ca
FAQ
Answers to our most frequently asked questions.
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Hello Happiness Guarantee
You should love your new glasses and contacts—but if you don’t, we’re here to make it right. We can redo your prescription, swap out glasses to improve the fit, or refund you simply because you’ve changed your mind.
FREE SHIPPING
Standard ground shipping throughout Canada is always free! Even on returns.
RISK-FREE
Return your order of glasses or contacts for any reason within 60 days for free.
EXPERT SUPPORT
If you need any help, our team is here for you. Robots are so overrated. Contact us.